Shipping Rates & Delivery Times

  • Shipping rates below are good for orders shipped within the contiguous United States.
    • Orders between £118.55 and £197.58 are charged a flat rate of £27.66.
    • Orders above £197.58 are charged 15% of the order (e.g., £35.56 for a £237.10 order, £59.27 for a £395.16 order).
  • We ship most orders via UPS Ground. See delivery map below.
  • You may also pick up your order at our showroom and warehouse in Dallas, Texas, conveniently located near the Design District.
  • For orders to Hawaii, Alaska, US Territories, or military addresses, please place your order and we will contact you with actual shipping rates
    • Shipping for orders to AK, HI, APO/AE or US Territories tends to run between 65% and 80% of the merchandise total
  • Sorry, we no longer ship to addresses outside the United States due to prohibitive freight costs.
    • We discourage expedited deliveries (e.g., Next Day Air) as it is not cost effective. However, if you need your plush toys quicker than what UPS Ground promises, then place your order over the phone at 1.800.886.8602 and we'll make it happen.
    • We use UPS Ground for most deliveries. Refer to the map below to see the estimated time in transit. For example, if you place an order on Monday, most Texas customers will receive their order on Tuesday. Customers in Oregon would get theirs on Friday