Customer Reviews & Feeback

We consider our customer reviews and feedback as some of our most important assets. See them or leave one on these three independent sites:


Better Business Bureau | Facebook | Google


Prior to using those three sites we would cut and paste any feedback and post it below, a chronicle that started in 2003 when we first started getting online customers.


Thank you very much for processing the order so quickly. The huskies arrived a month earlier than expected! I also want to thank you and your staff for the professionalism and compassion expressed through great customer service. We know our students and teachers will love these customized huskies. It was a pleasure working with you, and I will certainly refer your company to our neighboring schools.

- E.K. Santa Clarita, CA (Posted 11/20)

I loooooove the graduation bears. They turned out perfect. Even got to write on names with fabric paint. Would definitely place another order or refer to a friend.

- R.R. Fort Lauderdale, FL (Posted 6/20)

Thank you so much, these bears are everything and more than I wanted. They are soft, well made and worth every penny. I was all smiles looking through my order. It was my first order and certainly won't be my last. Thank you Plush in a Rush for making my first shipping a wonderful experience.

- K.M. Portmore, Jamaica (Posted 6/20)

Wow!  That was fast!  I have to say, I am most impressed! You have given probably the best customer service I have ever experienced either in person or virtually…anywhere…ever!  To experience such personal care at a time of personal distancing speaks volumes about your business ethos.

- J.M. Loomis, CA (Posted 5/20)

I just received our order of 150 bears yesterday. I just wanted to tell you how impressed I am with their quality and CUTENESS!!! We are giving them out to elementary school students in a very underprivileged area of Holyoke, I cannot wait to see the looks on their faces. You guys ROCK!! Thank you so much.
- C.M. Chicopee, MA (Posted 12/19)

I just wanted to tell you that the leopards are everything we hoped for and more – they are so soft and the ribbons look great.  The 5th grade grads are going to just LOVE these!! Thank you!

- J.S. Bothell, WA (Posted 5/19)

"We received the box of the Easter rabbits last night and I just wanted to let you know how adorable they are. I also wanted to let you know that I appreciate how quickly they came."

- R.S., Chicago, IL (Posted 3/19)

"I love your teddy bears and my customers are loving them too, especially with the personalization I added to them. Thanks and you guys have a customer for life.

-C.K. - Dallas, TX

"I LOVED THEM!! They are so soft and cuddly. I am very pleased with them. Thank you again for the quick delivery. You will be hearing from me soon!"

- V.D., Chicago, IL (Posted 1/19)

"Plush in a Rush is simply amazing! My order was delivered promptly and the teddy bears were just beautiful. I am always cautious when ordering wholesale, however these bears were so great in appearance and feel!"

- D.T., Naperville, IL (Posted 1/18)

"I received my order today from your company, I was extremely pleased. It's the first time I ordered. I really like the bears that had the 'get well' pins on them."

- R.D., Queesbury, NY (Posted 8/16)

"Wow! So nice to deal with. Very much appreciated. These bears will make a difference in a kid's life. Take good care and all the best!"

- B.J., Toronto, ON (Posted 12/15)

"I have to let you know how well the cows went over, everyone loved them! I want to thank you and your team’s amazing work to meet the deadlines that were given to you!"

- J.R., Dallas, TX (Posted 12/15)

"Just wanted to THANK YOU for getting the singing bees out so quickly....they arrived today! Great customer service!"

- V.P., Mary Esther, FL (Posted 5/15)

"Thank you! I have to tell you that working with you all has been a delight since my first phone call back in August. I am still impressed that a live person answers the phone."

- K.M., Brundage Mountain Resort, ID (Posted 12/14)

"We received the bears today and you guys did a outstanding job. Thanks you so much for your help with the order."

- R.H., Moultrie, GA (Posted 12/14)

"You folks have proven that you have excellent products, great pricing and attentive customer service. I'm looking forward to ordering more from you in the future and I will definitely recommend you to others. Thanks again."

- D.B., Fredericksburg, TX (Posted 12/14)

"Lightning fast! WOW!! Thanks."

- C.M., Stillwater, OK (Posted 8/14)

"I truly wish all suppliers that I deal with would react as quickly as you are doing. Hats off to you!"

- P.M., Charlotte, NC (Posted 7/14)

"Got the t-shirts – they’re perfect!"

- J.R., Milledgeville, GA (Posted 6/14)

"You are an ANGEL! Truly appreciate your being SO helpful and flexible - we WILL be repeat customers!"

- P.P., Plain City, OH (Posted 1/14)

"Hello and thanks again for the order. The bears are perfect!"

- L.D., Duncanville,TX (Posted 1/14)

"Wow! You're awesome! Hope this is the start of a long working relationship if you're always this fast and customer focused."

- B.C., Lancaster,PA (Posted 1/14)

"Real nice quality of bears. Extremely pleased with the bears and the order process and fast arrival. I will for sure be a repeat customer."

- D.E., Many, LA (Posted 9/13)

"I appreciate you being so prompt and helping us out on this order. I look forward to doing business with you again next time."

- T.B., Indian Trail, NC (Posted 12/12)

"I just wanted to say thank you very much. I am very happy with my order."

- J.O., Cape Coral, FL (Posted 11/12)

"Thanks for the fast service, will definitely use you guys in the future and recommend you to others."

- J.E., Brownsville, PA (Posted 4/12)

"I just received the bears. They look great. I am already generating interest. I will be in touch for future orders."

- J.R., Gainesville, FL (Posted 4/12)

"I just wanted to send you a BIG THANK YOU!! The bears arrived safely here first thing this morning. I couldn’t have asked for anything better and appreciate all the time you spent on our order! The children will love them!"

- A.J., Ontario, Canada (Posted 11/11)

"Thank you for being so on top of your business! The plushes arrived right when you said they would. They were great quality and the kids absolutely loved them! Thank you!!"

- R.A., Palm Beach Gardens, FL (Posted 6/11)

"I just wanted to let you know I received the bears on Saturday. After our church has prayed on them, I give these bears as Prayer Bears to people that are having a variety of problems (hospitalizations, losses, etc.). They are the exact material (softness) I like to give out. I will be ordering from you again when I need to replenish my supply."

- M.F., Norton, OH (Posted 8/10)

"I wanted to thank you for the order. I regret that this thank you is so late. In addition, I wanted to tell you that this merchandise looks awesome. The smiles and joy that this will bring to them will create a life memory."

- L.K., Catlettsburg, KY (Posted 8/10)

"Wow, you said my order would come in no later than Tuesday. There it was sitting outside my door on Tuesday afternoon... thank you, thank you, thank you."

- J.L. Albuquerque, NM (Posted 5/10)

"The bears arrived at our school yesterday and they are great! You folks did a great job on the logo and they are really soft and cute bears. We are very pleased and will definitely do business with you again. Thanks for your close attention to our order!"

- M.A. Fairbanks, AK(Posted 4/10)

"I am writing to let you know that I have received my first order from you for Easter and I am very pleased with the product that I have receive. I would like to say Thank you, I will be definitely ordering from you again."

- T.C. Yonkers, NY (Posted 3/10)

"Dear Sir, ...The bears are beautiful, huggable, and just perfect for our 'Hugs for Haitians'"

- H.C. Temple, TX (Posted 2/10)

"Just wanted to let you know that we received the items. I haven't had a chance to go through and count and examine, but from what I see, I love them! Thank you so much! We will definitely keep you in mind for our next fundraiser."

- D.G. Enid, OK (Posted 6/09)

"We received the stuffed animals today and are VERY pleased with them. They are so soft and cuddly... even better than I had hoped for. And even with the holiday rush, we got our order very quickly! We will definitely order from you again next year!"

- J.M. Santa Barbara, CA (Posted 12/08)

"Thanks so much. You have been wonderful to work with. I will recommend you to anyone who needs help with plush animals. Like I said before, the quality far exceeded my expectations and the price was terrific."

- D.B. Hinckley, UT (Posted 9/08)

"I would like to comment on our first experience with our Plush in a Rush order. We got GREAT shipping time, and the shipping fee was well worth it! Worried about the quality, we placed a minimum order. But when the products arrived we were HIGHLY impressed and they were the first products to fly off our cart."

- T.B Ringgold, GA (Posted 2/08)

"Thanks so much I got cheer bears yesterday. I really appreciate all your help I just can't thank you enough. Thanks heaps. The girls will love the Cheers and best wishes for Christmas."

- G.M. Sydney, Australia (Posted 11/07)

"Just wanted to say THANK YOU!! Received the panthers Friday the 19th and they are adorable. The soccer team is going to love them... you're sure to hear from me again!"

- M.A. Pineyville, KY (Posted 10/07)

"Thank you for a timely shipment and good customer communication."

- N.H. Auxier, KY (Posted 2/07)

"I wanted to say MAHALO (thank you) for the bulldog coin purses. They are bigger than I anticipated and will surely be a hit ... Just to let you know, you processed my order on Friday afternoon and it arrived here in Hawaii the following Monday ... You are by far one of my favorite places to shop for quality products and super excellent, super friendly, super quick service!"

- L.P. of Hilo, HI (Posted 10/06)

"I received my order yesterday, and I just want to say THANK YOU!! The cougars look great and I can't wait to sell them at our spirit store tomorrow! I really appreciate your help and your prompt service."

- A.G. of Vernon Hills, IL (Posted 9/06)

"Our order arrived about two hours ago and is in great condition. Thanks a bunch and I hope we will need to turn in another order real soon."

- J.C. of Copperas Cove, TX (Posted 9/06)

"Oh my gosh!!!! It is the cutest thing ever. Thank you for shipping it so quickly. It will be a hit."

- S.A. of Temple, TX (Posted 3/06)

"Hey guys, those bears were GREAT!!! Thank you so much. We will be using you again in the future. - S.N. of Springfield, PA(Posted 1/06) The 'little critters' growled their way through the door this afteroon - THEY ARE GREAT !!! I LOVE EVERY aspect of the bears - from the soft cloth to the bean bags in their bottom so they can sit up wonderfully."

- J.W. of Honolulu, HI (Posted 10/05)

"I wanted to thank you so much for the wonderful stuffed animals. They are so precious. I am going to sell them at this Friday's football game ... Thanks so much for such quick service."

- J.D. of Wichita, KS (Posted 9/05)

"Clap, clap, clap, clap, clap.... (That's me clapping!) Your stuffed animals are awesome! I just couldn't believe how soft they are and how great they look. I am VERY pleased with ALL of my animals. ... You have a very satisfied customer in N.C. Your shipping is excellent. The best part - my order was CORRECT!! Thanks y'all."

- G.H. of Rose Hill, NC (Posted 8/05)

"We love the Fox!!! He's great and we want to order another box of them. Thanks for the help ... We can't wait to sell them."

- T.K. of Naperville, IL (Posted 1/05)

"Wow! Thank you so much for the great plush bulldogs! They are soooooo cute and will be a big hit at our company Christmas party! Also, y our customer service was superb--as within 3 days, the shipment arrived. Very nice!"

- P.E. of Baltimore, MD (Posted 12/04)

"Thank you for helping us with our fundraiser ... Your company has many wonderful products to choose from, so for all our plush needs we will be using your company. Everyone at the company is so kind and helpful."

- J.M. of West Lafayette, OH (Posted 11/04)

"I received my order of teddy bears, we love them, they are nice and different. The order was sent quickly too."

- E.S. of Canada (Posted 7/05)

"The lions arrived. They are just what we were looking for...thank you so much!!!"

- T.W. of Annandale, NJ (Posted 4/05)

"I just received my order and I was thrilled at the quality of your products! I have no doubt that my customers will snatch up the dogs and cats as quickly as I can put them on the shelf! I'm so glad to have found your company!"

- D.K. of Ft. Lauderdale, FL (Posted 2/05)

"Everyone loves how soft these bears are...You have never given us anything we did not like to this point."

- K.B. of Bridgeville, PA (Posted 2/05)

"I have to say....kudos! My bears have arrived and everything is great! Thank you so much. I will definitely be ordrering again."

- A.S. of Palmyra, VA (Posted 2/05)

"My order was received just in time. Thanks so much for your help. The bears and purring cats are wonderfull!!! I look forward to ordering from you again in the near future...You are THE plush company for me. Thank you, thank you again."

- P.F. of Tavernier, FL (Posted 11/04)

"Hello Todd, I have received all my goods today...I am very happy and to all my friends, I'll recommend Plush in a Rush for excellent service and good products. Many thanks again."

- E.R. of Tahiti, French Polynesia (Posted 11/04)

"Hi, Todd - We love our Santa pandas! Thanks for getting them out so quickly."

- S.S. of Brentwood, TN (Posted 11/04)

"I'm very pleased with the panthers … and will hopefully be placing another order in the very near future. I'm anxious to see how the big panther raffles off. Anyway, thanks for your help and advice and I'm sure I'll be talking to you soon."

- M.P. of Hilliard, OH (Posted 8/04)

"Just want to thank you guys for getting the 500 bunnies to us so quick with such a short notice. The crowd was soooo happy with them. We hope to do business with you again in the near future. Thanks again."

- B.W. of Taylorsville, NC (4/04)

"Just wanted to let you know the little Husky dogs were great - Our sled dog day was a success mostly because of the dogs … the kids loved them and the parents thought it was so wonderful that the kids got such a cute memento."

- F.J. of Eliot, ME (Posted 4/04)

"I recently ordered 75 plush dogs from you and just wanted to let you know they were a hit. Thanks so much for working with me. I would love to be able to use your company again and I have also passed along your website address and my positive recommendation to some of my co-workers."

- L.S. of Stratham, NH (Posted 3/04)

"I just wanted to say thank you and let you know that I was very pleased with my order. Thank you for running a superior company."

- T.W. of Bristol, TN (Posted 12/03)

"Thank you for your quick delivery of plush animals for our Carnival Event at MIT. We had a total of 1065 people in and out of our doors during the three-hour period! … Thanks for helping make our event as successful as it was!"

- Y.K. of Cambridge, MA (Posted 11/03)

"Just a quick 'thanks' for your help and generous donation of 5 bears to our order of 25 which were sent out today along with socks and CDs to some GIs and hopefully, Iraqi children. … If only the whole world operated like Plush in a Rush."

- J.B. of Monterey, CA (Posted 11/03)

"Thank you for the rabbits. They are PERFECT and SO adorable! I also appreciate all the time and effort you put into processing my order and the speed with which the order was processed. I look forward to using you in the future if I need 'plush in a rush.'"

- A.S. of Jamaica, NY (Posted 11/03)

"I just wanted to thank you very much for the beautiful stuffed animals I received yesterday ... they are all very nice and I will order from you again."

- J.I. of Philadelphia, PA (Posted 9/03)