Shipping Rates & Delivery Times

We are open and shipping orders every weekday.

Check the map below to see your approximate transit time.

We prefer that walk-in customers make an appointment. Call us at 1.800.886.8602 or email us.

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As an experienced designer and distributor of plush toys, we keep our shipping costs to a minimum and make our policy easy to understand.

  • Shipping rates below are good for orders shipped within the contiguous United States.
    • Orders between $150 and $250 are charged a flat rate of $35.
    • Orders above $250 are charged 15% of the order (e.g., $45 for a $300 order, $75 for a $500 order).
  • We ship most orders via UPS Ground. See delivery map below.
  • You may also pick up your order at our showroom and warehouse in Dallas, Texas, conveniently located near the Design District.
  • For orders to Hawaii, Alaska, US Territories, or military addresses, please place your order and we will contact you with actual shipping rates
    • Shipping for orders to AK, HI, APO/AE or US Territories tends to run between 65% and 80% of the merchandise total
  • Sorry, we no longer ship to addresses outside the United States due to prohibitive freight costs.
    • We discourage expedited deliveries (e.g., Next Day Air) as it is not cost effective. However, if you need your plush toys quicker than what UPS Ground promises, then place your order over the phone at 1.800.886.8602 and we'll make it happen.
    • We use UPS Ground for most deliveries. Refer to the map below to see the estimated time in transit. For example, if you place an order on Monday, most Texas customers will receive their order on Tuesday. Customers in Oregon would get theirs on Friday